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Redefining Bathroom Comfort

Redefining Bathroom Comfort

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iToilet LLC
3506 St Valentine Way #10
Orlando, FL 32811
United States

Phone: +1 (689) 323-9903
Email: support@itoiletusa.com

F.A.Q (Frequently Asked Questions)

What do I need to install an iToilet?

iToilet installs much like a standard toilet, using the same water and drain connections. It requires a standard 120V household outlet with GFCI protection within 60 inches of the toilet and is designed for the standard U.S. 12-inch rough-in.

No special wiring, pump, or plumbing is required, and it operates with standard U.S. residential water pressure. Full product dimensions are available on each product page.

Can I install it myself?

Yes. If you're comfortable replacing a standard toilet, you can install an iToilet yourself. The only additional step is connecting it to power.

Each unit includes a step-by-step manual, and our support team is available by phone and email. If you've never installed a toilet before or need a new electrical outlet installed, we recommend working with a qualified professional.

Is iToilet safe and certified for use in the U.S.?

If you're comfortable replacing a regular toilet, you can install an iToilet — the water and drain connections are the same. The only extra step is plugging it in. Each unit ships with a step-by-step manual, and our support team is available by phone and email if you need help. We recommend professional installation if you've never installed a toilet before.

Is iToilet certified for use in the U.S.?

Yes. iToilet is UL/ETL listed and meets applicable U.S. electrical and plumbing standards. Its electrical components are fully sealed, and the toilet connects to a GFCI-protected outlet, the same safety standard used for bathroom outlets in the U.S.

What should I know about everyday use?

iToilet continues to flush during a power outage using its backup battery, while heated seat, wash, and dry features return when power is restored. The pressurized flush uses only 0.7 to 1.1 gallons (2.7/4.2 liters) per flush, and the stainless-steel nozzle self-cleans before and after every use.

What warranty and support do you offer?

Every iToilet includes a 1-year residential warranty covering parts and defects, with U.S.-based support.

What should I know about shipping and returns?

Orders ship from Orlando, FL within [1–2 business days], with delivery time calculated based on the shipping address. Returns are accepted within [30] days of delivery in the original packaging. See our Refund Policy for details.

Products Products

iToilet Max
iToilet One
FAQ

Contact Us

For assistance and product inquiries, please contact our customer support:

Email: support@itoiletusa.com

Phone: +1 (689) 323-9903.

Email

3506 St Valentine Way #10, Orlando, FL 32811, EUA

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Products

iToilet Max

iToilet Max

$698.00
iToilet One

iToilet One

$498.00